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How can we help?

Personalisation
Enter names, dates, colours and icons exactly as you want them to appear, including capitalisation. Please review every detail before adding the item to your cart.

Choosing colours, fonts and icons
Use the option charts in the product images. If you are unsure which option suits your item, send us the product link and your preferred style before ordering.

Order deadlines
Personalised items are prepared to order, so production and delivery times vary by item and destination. If you need your order for a specific date, contact us before ordering.

Changes and order questions
Contact us as soon as possible with your order number and the change you need. We will check the order status and let you know what is still possible.

Contact us
Use the form below and include the product link or order number when relevant. Customer support is available Monday to Saturday, 9 am–5 pm Melbourne time. We aim to respond within 24 business hours.